Support

How to access the member area of ​​the site?

 

1 - A few minutes after the validation of your payment, you will receive an email with your username and your password.
2 - Go to the site, click on "LOGIN" and write this information. After that, you can access all photos and videos online.
3 - In case of problems, check if your subscription is not finished and if you have not made an error in the login name and password (pay attention to capital letters and do not mix I and 1 neither O and 0).
4 - You can find more help on the CCBill website
5 - You can contact us directly, we read the messages every day.

 

How to download a video?

 
1 - Go to the web page of the video you want to download.
2 - Click on: "Download"
(Some web browsers are configured to play video directly, in this case, use the right-click context menu and: "Save link as ..", or change the configuration of your software.)
3 - Choose the location where you want to save your video file to your hard drive.
4 - These videos are of high quality, the download time depends on your Internet connection speed.
5 - During the download, you can visit our photo galleries.
 

How to watch the video?

 
The high quality downloaded versions of our videos are coded with "Mp4 h264", so you can read them directly from "Windows" or "Mac OS X". Just double-click on the file to start the internal drive.
 

How to stop your subscription?

 
1 - It is better to stop your subscription 48h before the renewal date.
2 - Only subscribed customers are concerned. If you have less than a month without new billing, you have nothing special to do.
3 - Check on your payment confirmation email the name of the payment provider you used.
4 - Click on the appropriate link: CCBill - Verotel
5 - And follow the indications.
6 - If you encounter difficulties, contact us, we read our messages every day and we will find a solution.
 

Which browser can I use?

 
This website is compatible with most common HTML browsers,
And have been successfully tested with Google Chrome, Safari and Mozilla Firefox.